If you have any issues with your order please reach out to us at info@sensorysid.com
When contacting us please include your order number so we can more effectively help you. (You can find your order number in the confirmation email you received).
Clothing
Our shirts are printed specifically for you at the time your order is placed. Due to this, we DO NOT offer returns for wrong sizing. Please be sure to carefully read the sizing charts provided to ensure the best fit.
If your item is damaged, defective, or misprinted please contact us at:
returns@sensorysid.com
Please include:
- Order number
- Description and picture of the damage, defect, or misprint
Any claims for misprinted/damaged/defective items must be submitted within 30 days of receiving the product.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Cards
If your Sensory Sid Activity Cards are damaged please contact us at:
returns@sensorysid.com
Please include:
- Order number
- Description and picture of the damage
Any claims for damaged items must be submitted within 30 days of receiving the product.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.